Helpmonks - Notice history

All systems operational

Helpmonks - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 99.86%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Helpmonks v2 - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 99.88%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Razuna - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Razuna Legacy - Operational

100% - uptime
Nov 2023 · 99.48%Dec · 99.86%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Helpmonks Website - Operational

100% - uptime
Nov 2023 · 99.99%Dec · 99.85%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Razuna Website - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

Jan 2024

Email Sending Provider Maintenance Announcement
  • Completed
    January 17, 2024 at 9:00 PM
    Completed
    January 17, 2024 at 9:00 PM

    Maintenance has completed successfully

  • In progress
    January 17, 2024 at 2:00 PM
    In progress
    January 17, 2024 at 2:00 PM

    Maintenance is now in progress

  • Planned
    January 17, 2024 at 2:00 PM
    Planned
    January 17, 2024 at 2:00 PM

    On Wednesday, January 17, between 9:00 AM EDT and 4:00 PM EDT, one of our core email service providers will be performing maintenance and updates.

    While we will make every effort to minimize delays, some outbound mail still in a queue may be briefly delayed as the updated infrastructure is restarted.

Unplanned maintenance
  • Resolved
    Resolved

    The issue has been resolved. We are testing everything, but all should return to normal.

  • Investigating
    Investigating

    We are investigating an incident with unexpected maintenance with the Razuna infrastructure.

Helpmonks Website outage
  • Resolved
    Resolved

    Helpmonks Website is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Helpmonks Website cannot be accessed at the moment. This incident was created by an automated monitoring service.

Razuna Legacy outage
  • Resolved
    Resolved

    Razuna Legacy is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Razuna Legacy cannot be accessed at the moment. This incident was created by an automated monitoring service.

Dec 2023

Razuna Legacy outage
  • Resolved
    Resolved

    Razuna Legacy is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Razuna Legacy cannot be accessed at the moment. This incident was created by an automated monitoring service.

Helpmonks Website outage
  • Resolved
    Resolved

    Helpmonks Website is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Helpmonks Website cannot be accessed at the moment. This incident was created by an automated monitoring service.

Razuna Legacy outage
  • Resolved
    Resolved

    Razuna Legacy is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Razuna Legacy cannot be accessed at the moment. This incident was created by an automated monitoring service.

Helpmonks v2 outage
  • Resolved
    Resolved

    Helpmonks v2 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Helpmonks v2 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Helpmonks outage
  • Resolved
    Resolved

    Helpmonks is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Helpmonks cannot be accessed at the moment. This incident was created by an automated monitoring service.

Nov 2023

Razuna Legacy outage
  • Resolved
    Resolved

    Razuna Legacy is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Razuna Legacy cannot be accessed at the moment. This incident was created by an automated monitoring service.

Razuna Legacy outage
  • Resolved
    Resolved

    Razuna Legacy is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Razuna Legacy cannot be accessed at the moment. This incident was created by an automated monitoring service.

Razuna Legacy outage
  • Resolved
    Resolved

    Razuna Legacy is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Razuna Legacy cannot be accessed at the moment. This incident was created by an automated monitoring service.

Razuna Legacy outage
  • Resolved
    Resolved

    Razuna Legacy is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Razuna Legacy cannot be accessed at the moment. This incident was created by an automated monitoring service.

Razuna Legacy outage
  • Resolved
    Resolved

    Razuna Legacy is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Razuna Legacy cannot be accessed at the moment. This incident was created by an automated monitoring service.

Nov 2023 to Jan 2024

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